Hi Gary,
We’re truly sorry to hear about your experience and understand your frustration.
We’d like to clarify that your order was shipped out on June 14, and we’ve replied to your email on June 21st after you emailed us on 20th with tracking details — it’s possible the message landed in your spam folder. We’ve just checked, and your package has cleared customs and is now en route for delivery.
As noted in our website’s 'Our Story', our jeans are made in China with trusted partners — like many top denim brands today. We're sorry for the delay and really appreciate your patience.
Feel free to reach out if you need anything else.
We are a small brand and truly value every customer. We'd love to make things right — please feel free to reply or email us again if you have any other concerns. Thank you for your patience.